Frequently Asked Questions
Our mission is to create comprehensive solutions for the health and well-being of children, promoting lifestyle changes through fitness and nutrition.
Office Information
What days and hours is PM Kidz open?
We are open Monday through Friday from 9am to 5pm for all appointment types. We are also open Saturday from 8am to 12pm in both offices. We are closed on Sunday in the Hollywood office only.
Where is PM Kidz located?
We have offices in Waldorf and Hollywood, Maryland.
Do I need an appointment?
Appointments are welcome, but not necessary. We accept walk-ins at the White Plains and Hollywood locations, Monday through Friday from 9am to 11:30am and 1pm to 4:30pm.
Our Services
What age patients are seen at PM Kidz?
We see patients from newborns up to 25 years of age.
What services do you provide?
PM Kidz offers a wide variety of medical care, with the ability to diagnose and treat many conditions. For a full list of our services, please visit our services page.
Do you provide x-rays or stitches?
No, we currently do not offer on-site x-rays or laceration care (stitches, skin glue, or staples). However, we do provide suture (stitches) and staple removal.
Will my child always be seen by the same provider at PM Kidz?
Our medical team includes pediatricians and nurse practitioners with pediatric experience. We strive to maintain continuity of care whenever possible. However, all of our providers work collaboratively to ensure excellent consistency of care.
When should I go to the emergency room?
While we provide a wide variety of acute care pediatric services, some conditions may require a higher level of care than we can offer. For help deciding if PM Kidz or the Emergency Room is right for your child, click here.
Do you provide vaccinations or well-child check-ups?
Yes, we provide well-child check-ups and routine immunizations. We also offer select vaccines for non-established patients.
Do you offer sports physicals?
Yes, PM Kidz provides sports physicals.
Will my pediatrician know about my acute care visit?
Yes, for acute visits, a summary of your visit is faxed to your primary care physician’s office immediately after your visit. Additionally, some conditions require us to call the primary provider for consultation or follow-up.
Can I get advice over the phone?
We are unable to provide medical advice over the phone unless your child is a PM Kidz patient or has been seen by our clinic for an acute care visit. If your child has been seen by our clinic, we are more than happy to answer any follow-up questions or provide any information pertaining to your recent visit.
Billing
Does PM Kidz accept insurance?
Yes, we accept most insurance plans. For a complete list of accepted insurance plans, click here. If your insurance carrier is listed, you will be responsible for any copayment, coinsurance, and deductible required by your carrier.
How much does PM Kidz charge for acute care visits?
The cost of visits depends on the services provided. At the time of service, we will verify your insurance and estimate your patient responsibility cost. We will collect any required co-pays at the time of service, and the remaining charges will be submitted to your insurance company. Self-pay patients will receive a fee schedule for all services. For your convenience, we accept debit/credit cards and cash payments.
What if I don’t have insurance or my insurance carrier is not accepted at PM Kidz?
For patients without insurance coverage or those who are out-of-network, PM Kidz offers an affordable self-pay plan. Please call, email, or visit us for more information.